These terms apply when you use trackthatid.com ("the service"), run by Track That ID, based in the United Kingdom ("we", "us"). By using it you agree to them. If you don't, please don't use the service.
1. What the service does
Track That ID shows the tracks played in DJ sets, with the time each one plays. Tracks are named by an audio match, the set's own description, and listeners. Results are provided as they are: they can be incomplete or wrong, some tracks (unreleased ones, for example) may never be named, and we don't promise that any set can be done, or how fast.
2. Your account
- You can browse without an account. Asking for a new set needs you to sign in, and you must be at least 13 to have an account.
- Your account runs on an account system shared with the operator's other music services (see Privacy).
- You're responsible for what happens on your account. Tell us at contact@trackthatid.com if you think someone else used it.
3. Plans and billing
- Free accounts get a monthly allowance of audio to identify, in minutes; a paid plan gives a larger one. Allowances, limits and prices are shown on the site and may change, and we will tell you before a price change affects a subscription you already have.
- Subscriptions are sold through Stripe and its reseller service Onelink, whose own terms apply to the purchase; receipts, invoices and payment questions go through them. Subscriptions renew monthly until you cancel, which you can do at any time from your account page, keeping access until the end of the paid month.
- For refunds, write to contact@trackthatid.com. We handle requests case by case and as the law requires. Nothing here affects your statutory rights as a consumer.
4. Fair use
Please don't scrape, bulk-download or systematically copy tracklists or other data, or use them to build a competing database; get around allowances, rate limits or other restrictions, including with several accounts or automation; interfere with, probe or attack the service or the people using it; or submit content that is unlawful, not yours to submit, or false. We may limit, suspend or close accounts that break these rules.
5. Content
- When you ask for a set, its tracklist may be shown publicly here so others can use it too; when you suggest track information, you give us a worldwide, royalty-free, permanent licence to use, show and adapt it as part of the service.
- Sets, recordings, artwork, artist and track names belong to their owners. Track That ID is not affiliated with or endorsed by the platforms it works with, and sets play in their platform's own player, under that platform's terms.
- If you think something here infringes your rights, write to contact@trackthatid.com with the link and we will look at it promptly.
6. Changes and availability
We may change, add or remove features, or pause the service, at any time. We aim to keep it running but don't promise uninterrupted access.
7. Liability
As far as the law allows, the service is provided "as is", without warranties, and we are not liable for indirect or consequential loss, or for loss of data, profit or opportunity. Our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing here limits liability that the law doesn't allow to be limited, such as for death or personal injury caused by negligence, or for fraud.
8. Ending your use
You can stop using the service and ask us to delete your account at any time (see Privacy). We may suspend or close accounts that break these terms. Sections 5 and 7 still apply afterwards.
9. Changes to these terms
We may update these terms. If a change is significant, we will tell signed-in users before it takes effect. The date at the top shows the latest version.
10. Law
These terms are governed by the law of England and Wales. If you are a consumer living elsewhere in the UK or in the EU, you also keep the protection of the mandatory laws where you live, and can bring proceedings there.